Shipping, Returns & Refunds policy
Shipping Policy
Thank you for choosing Pen It Above! We are committed to ensuring your guided journals reach you promptly.
Shipping Timeframe:All orders are made to order, thus they are processed and shipped within 15 business days. Once your order has shipped, you will receive a confirmation email with tracking information.Address Accuracy:Please double-check your shipping address before completing your purchase. Customers are responsible for providing accurate shipping information. We are unable to redirect packages once they are in transit, and any issues resulting from incorrect addresses may incur additional charges.If you have any questions about your order or shipping, please don’t hesitate to contact us. We appreciate your understanding and support.
No Refunds, No Exchanges, No Cancellations Policy
At Pen It Above, we strive to provide an exceptional experience for our customers. Please note that all sales are final. Because of the nature of our products, we do not offer refunds, exchanges, or cancellations for any purchases made on our site.
Your satisfaction is our priority. If you encounter any issues or are unsatisfied with your experience, we encourage you to reach out to us directly! We are here to listen and assist you in any way we can. Thank you for choosing Pen It Above! We appreciate your understanding and support.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail contact@penitabove.com